0bet's Privacy Policy

1Introduction & Scope of Policy

0bet is a trusted online casino and sports betting platform operating for users in Bangladesh. We place the highest importance on the privacy of your personal information. This privacy policy describes how 0bet collects, uses, stores, and protects your personal information.

This policy applies to the 0bet.bar website and all related digital services. By registering on or using our platform, you are agreeing to the terms of this privacy policy.

Our data protection practices follow international standards, and we always work with your best interests in mind. For any questions or concerns, you can contact our support team at any time.

2What Information Is Collected

0bet may collect various types of information that are necessary for managing your account and improving our services.

2.1 Personal Identity Information

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Residential address
• Username and password (stored in encrypted form)

2.2 Financial Information

• bKash, Nagad, or Rocket account numbers (for transaction processing)
• Bank account details (for bank transfers)
• Deposit and withdrawal transaction history
• Wallet balance and bonus usage information

2.3 Technical Information

• IP address and device identifiers
• Browser type and operating system information
• Login duration and activity logs
• Cookie and session data

2.4 Gaming Behavior Information

• Gaming history, bet amounts, and outcomes
• Most frequently used game categories
• Bonus and promotion usage patterns

3How Information Is Collected

0bet collects information from various sources. The main methods are described below:

3.1 Direct Collection

When you create an account, make a deposit or withdrawal, contact our support team, or fill out a form — you provide information directly. This information is collected entirely on the basis of your voluntary submission.

3.2 Automatic Collection

Some information is collected automatically while you use our platform, such as cookies, log files, and usage statistics. This information is used to improve the performance of our platform.

3.3 Collection from Third Parties

For identity verification, fraud prevention, and financial transaction verification, we may in some cases receive limited information from trusted third-party services.

4Purpose of Using Information

Collected information is used only for specific, legitimate, and necessary purposes. 0bet uses your information for the following reasons:

4.1 Account Management

• Account registration, verification, and management
• Age and identity verification
• Login security and two-factor authentication
• Password recovery and account support

4.2 Financial Transactions

• Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer
• Maintaining transaction history and resolving disputes
• Preventing money laundering and fraud

4.3 Service Improvement

• Analyzing and improving user experience
• Testing new games and features
• Identifying and resolving technical issues on the platform

4.4 Communication

• Sending important account-related notifications
• Responding to support requests
• Sending security-related alerts

5Data Storage & Security

To ensure the protection of your personal information, 0bet has implemented advanced technical and administrative measures.

5.1 Encryption & Security Technology

• SSL (SSL/TLS) encryption is used for all data transmission
• Passwords are stored using industry-standard hashing algorithms
• Financial information is secured in a specially encrypted layer
• Regular security audits and vulnerability tests are conducted

5.2 Access Control

Only authorized staff can access your information, and their access is limited strictly to what is necessary for their responsibilities. All staff are bound by data confidentiality agreements.

5.3 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to meet service-related obligations. When information is no longer needed, we securely delete or anonymize it.

5.4 Response to Security Breaches

If a data breach occurs, we will notify affected users as quickly as possible in accordance with applicable law and take immediate steps to limit any damage.

6Sharing Information with Third Parties

0bet never sells your personal information. However, in certain limited circumstances, specific information may be shared with trusted partners:

6.1 Service Providers

Payment processors (such as bKash, Nagad, and Rocket-related services), identity verification agencies, and technology service providers may receive only the information necessary to provide their specific services. These partners are bound by strict confidentiality agreements.

6.2 Legal Obligations

In cases involving court orders, legal proceedings, or lawful requests from legitimate authorities, we may provide required information if legally obligated to do so.

6.3 Business Transfers

In the event of a business merger or acquisition, your information will be transferred to the new entity in compliance with the terms of this privacy policy. You will be notified in advance in such circumstances.

7Cookies & Tracking Technologies

The 0bet website uses cookies and similar tracking technologies to help improve your browsing experience.

7.1 Types of Cookies

• Essential Cookies: Essential for login sessions, security, and core functionality. These cannot be disabled.
• Functionality Cookies: Used to remember language preferences, game settings, and user preferences.
• Analytics Cookies: Collect anonymous statistics to monitor and improve platform performance.

7.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

8Your Rights

As a user of the 0bet platform, you have the following rights over your own information:

8.1 Right to Access Information

You can request our support team at any time to find out what information we hold about you. We generally respond within one month.

8.2 Right to Correct Information

If your information is incomplete or incorrect, you can request a correction through our support team.

8.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specific period due to legal and regulatory obligations.

8.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes. You can let us know at any time if you wish to opt out of marketing communications.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team via live chat or email. We will take appropriate action after verifying your identity.

9Protection of Minors' Information

0bet is a platform for individuals aged 21 or older only. We do not knowingly collect information from any minor.

Age verification is mandatory during account registration. If we become aware that a minor is using our platform or that we hold their information, we will immediately close that account and delete the associated information.

10Policy Changes

0bet reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• By displaying a notice on the platform
• By sending a message to your registered email or mobile
• By updating the "Last Updated" date on this policy page

If you continue to use the platform after the updated policy is published, you will be considered to have agreed to the revised terms. Therefore, it is advised to read any changes to the policy carefully.

11Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We are available 24/7 to assist you in both Bengali and English.

• Live Chat: Instant support is available through the platform's live chat feature
• Email: [email protected]

We will process any privacy-related requests with due importance and, where applicable, will endeavour to provide a written response within one month.