0bet FAQ —
Answers to all your questions

On the login page, click the "Forgot password?" option and enter your registered email or mobile number. The system will send you a verification code. Once you enter the code correctly, you will be able to set a new password. The whole process usually takes just a few minutes. If you run into any issues, let our support team know.

Yes, you can update your mobile number, email, and contact details from your profile settings. However, to change core identity information such as your name or date of birth, you will need to contact our support team. It is important to make sure your information is accurate, as your name must match when making withdrawals.

Usernames must be at least 6 characters long and may only contain English letters and numbers. Passwords must be at least 8 characters long and should include at least one uppercase letter, one number, and one special character. For your security, avoid simple passwords (such as "123456") and make a habit of changing your password regularly.

No, each player may hold only one account. Creating multiple accounts under the same person's name goes against our policy, and if detected, the accounts involved may be suspended. We enforce this rule strictly to ensure fair play and equal opportunity for all players.

Logging in from a new device may sometimes trigger a verification step for security reasons. An OTP code will be sent to your registered email or number. Once you enter the code, the login from the new device will be successful. Using multiple devices is fully permitted — your account balance and history will be the same across all of them.

Each week, a cashback is added to your account based on your total bets. The cashback rate varies according to your VIP level. Bronze members receive up to 0.4%, Silver members up to 0.8%, and Gold members up to 1.2% weekly cashback. Cashback is generally credited to your account every Monday.

Your VIP level increases automatically based on the volume and activity of your regular play. The more actively you play, the faster you can move up from Bronze to Silver and from Silver to Gold. You will be notified within your account when your level changes.

In addition to cashback, VIP members enjoy special bonus offers, faster withdrawal processing, and dedicated support. Members at higher levels receive priority access to time-limited exclusive promotions. 0bet is committed to providing added value to its most active players.

0bet has three VIP levels. Bronze (Bronze) is the entry level — up to 0.4% weekly cashback. Silver (Silver) is the mid level — up to 0.8% cashback plus additional benefits. Gold (Gold) is the top level — up to 1.2% cashback and access to the best perks on the platform.

Cashback is credited directly to your account and you can use it in games. For full cashback terms and conditions, please see our terms and conditions page or contact the support team. In general, cashback funds are ready to be used and withdrawn quickly.

Withdrawals at 0bet are processed very quickly. Money typically arrives in your bKash, Nagad, or Rocket wallet within 1 hour. Bank transfers may take a little longer due to the bank's own processing time. If your verification is complete and your details are correct, the process will be even smoother.

The minimum withdrawal amount at 0bet is ৳1,000. If your balance is below this amount, you will not be able to submit a withdrawal request. However, once your balance exceeds this limit, you can withdraw at any time — there is no need to wait for a specific day of the week or month.

Yes, for security reasons all withdrawals must be made to a bKash, Nagad, Rocket, or bank account registered in your own name. Withdrawals to third-party accounts are not permitted. This is an important policy of ours to protect your funds and prevent fraud. Please make sure the name on your account matches the name on your payment method.

Bonus winnings must meet the wagering requirement before they can be withdrawn. For example, if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing it (bonus amount × 10). Wagering is calculated only on the bonus amount, not on the deposit amount. Once the requirement is met, the winnings automatically become withdrawable.

0bet currently offers four withdrawal methods: bKash, Nagad, Rocket, and bank transfer (to major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum withdrawal is ৳1,000 for all methods. Mobile wallets offer the fastest service.

Free spins are a special slot game feature where you are given extra spins without spending your own money. They are usually activated when scatter symbols land a certain number of times. Winnings from free spins are generally added to your main balance. The number of free spins and multipliers can vary between games — it is a good idea to read the rules for each game.

Volatility (Volatility) is a measure of how frequently and how large a slot game pays out. Low-volatility games pay out smaller prizes more often — ideal for new players. High-volatility games offer the chance to win larger prizes but wins come less frequently. Take the time to understand which type of game suits your playing style before choosing.

Many slot games have a demo mode or free play option where you can play for free using virtual currency. This is a great way to get familiar with new games and understand their features. Money won in demo mode cannot be withdrawn, but it helps you build your skills.

When playing on a limited budget, choosing low-volatility games is most suitable. Your balance will last longer and you will get more spins. Look for games with a low minimum bet. Also, rather than placing large bets on a single game, divide your budget into smaller bets to enjoy more playing time.

RTP (Return to Player) is the theoretical percentage of total bets that a slot game returns as prizes over the long term on average. A higher RTP means theoretically more returns. Keep in mind that RTP is a long-term average — it does not guarantee winnings in any single session. RTP is a helpful piece of information when choosing a game, but also consider volatility and the minimum bet amount.

0bet offers slots from multiple world-class game providers, including PG Soft, Pragmatic Play, JILI, Spribe, and many more. Popular PG Soft titles include Mahjong Ways, Fortune Tiger, and Wild Bandito. JILI's Fortune Gems and Super Ace are particularly popular among Bangladeshi players. Pragmatic Play's Gates of Olympus and Sweet Bonanza are also available here.